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FIET Hypercare Weekly Digest - Week 1
Welcome to the FIET Hypercare Weekly Digest. This forum will provide key updates, tips and tricks, and common questions about the new FMMI system for the first six weeks following go-live.
FMMI is Now Available FMMI is now available to all users. FMMI was temporarily taken down to undergo a system upgrade as part of the FMMI Intelligent Enterprise Transformation (FIET) Project.
From the FMMI Portal, users can click on the Fiori Launchpad button or tab. Use the step-by-step guide here to log into the system for the first time.
Introduction to Hypercare Now that the system is online, we will enter the hypercare period. Hypercare is the intensive support period immediately following the FMMI upgrade go-live during which the FIET Hypercare team will stabilize the system.
Tips for Accessing FMMI If you’re having trouble accessing FMMI, try the following:
- Use these instructions to clear your browser's cache
- Restart your computer and make sure you’re connected to the VPN
- If you appear to be locked out, please contact the FMS Help Desk.
Where to Go for Support Take advantage of resources available in FMMI Online Help and the FIET Webpage.
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