Ongoing Technical Issues with Some eCO Applications and Services

U.S. Copyright Office sent this bulletin at 08/27/2021 03:17 PM EDT

Ongoing Technical Issues with Some eCO Applications and Services

The electronic Copyright System (eCO) is back online, and most applications and services are working normally. We are experiencing a few technical issues that we are working diligently to resolve.

Users who have not logged into their accounts within the last 90 days may experience account reactivation issues.

The Register’s declaration of a disruption to these services remains in effect, and she will be issuing instructions for affected applicants to request an adjustment of their effective date of registration.

The Office will email subscribers of Copyright eService Maintenance and Updates as soon as the remaining problems have been resolved, and also continue to provide updates on copyright.gov. For additional questions or assistance, contact 202-707-3000. Please note that call volumes are currently high.

Update your subscriptions, modify your password or email address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your email address to log in. If you have questions or problems with the subscription service, please visit subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Copyright Office.