Update - IVES Processing Temporarily Suspended

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IVES Program e-News and Updates October 28, 2020

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    Update - IVES Processing Temporarily Suspended

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  1. Update - IVES Processing Temporarily Suspended

  1.  Update - IVES Processing Temporarily Suspended


Dear IVES Participants,


IRS has corrected the SOR issue but unfortunately we are unable to recover the missing and corrupted transcripts. We are asking that you resend those requests for transactions missing the transcript or transactions with a corrupted/incomplete transcript to your IVES site’s dispute fax line listed below. Please notate the coversheet with “10/28/20 IRS/SOR System Issue” or a similar notation. These requests will be worked ahead of other IVES work and you will be credited for these second requests.


IVES Dispute Fax Line

Austin Dispute Fax Line - 855-888-3161

Fresno Dispute Fax Line - 559-456-7224

Kansas City Dispute Fax Line - 844-251-8254

Ogden Dispute Fax Line - 855-298-1143



New work should be sent to the general IVES fax numbers as normal and should not be sent to dispute fax numbers above.



We apologize for the inconvenience and thank you for your patience.





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