Share Your Experience, Preparedness and Response for Those with Access and Functional Needs

HRSA Health Center Program Primary Health Care Digest

November 19, 2024

Bookmark and Share

Tell Us About Your Customer Experience!

customer-experience-illustration-of-two-people-at-table-talking

We want to hear from you! BPHC is committed to providing every stakeholder with an exceptional customer experience, and your voice is essential to helping us improve your experience. We invite you to set up a live feedback session with BPHC staff to help us learn how we can improve. Request a session through the BPHC Contact Form (Customer Experience > Request a Customer Experience feedback session with BPHC). We look forward to talking with you!


Health Center Preparedness and Response Forum: Patients with Access and Functional Needs

webinar

National Training and Technical Assistance Partners (NTTAPs) are presenting a four-part webinar series for staff at health centers that serve special populations, such as agricultural workers, individuals experiencing homelessness, public housing residents, and other underserved groups.

The second webinar in this series will focus on patients who might need extra support to access essential services in a crisis.

Watch a recording of the first session, on emerging issues, on YouTube. Future sessions will focus on promising practices and strategies for addressing challenges related to emergency planning and recovery. Visit the registration page for session dates, times, and topics.

Wednesday, December 18
2:00-3:00 p.m. ET
Registration page


Jump To: Behavioral Health | Workforce | Oral Health | Additional Resources |
              Training Calendar


HRSA-funded NTTAPs host or developed many of these events and resources. For more from the NTTAPs, visit the Health Center Resource Clearinghouse.


What's New

Deadline Reminder: SAC Applications for June 1 Starts

Fiscal year 2025 Service Area Competition (SAC) applications for June 1 starts (HRSA-25-017) are due in HRSA’s Electronic Handbooks by 5:00 p.m. ET on Monday, December 2. Technical assistance (TA) materials are available on the SAC TA webpage.


THIS WEEK: National Rural Health Day Events

National Rural Health Day

HRSA’s dynamic series of events to celebrate National Rural Health Day (Thursday, November 21) continues this week. Visit HRSA’s National Rural Health Day Agenda webpage for a full schedule.

This year’s theme is “Advancing Maternal Health in Rural Communities.” HRSA will highlight the work of federal agencies, rural health care providers, and state and community-based organizations who are enhancing maternal health services through workforce training, hospital TA, telehealth initiatives, and flexible and innovative care coordination.


ASPR COVID-19 Therapeutics Program Updates

We sent a bulletin yesterday with key updates about ASPR’s COVID-19 Therapeutics programs. These updates apply to all HRSA-supported health centers, regardless of your current participation status.


HRSA Seeks Health Official, Clinician Support for the National Advisory Council on the National Health Service Corps

HRSA is looking for members to join the National Advisory Council on the National Health Service Corps (learn more about the council on HRSA’s website). Your expertise and unique experiences can help address health care delivery needs in underserved areas. If you are a clinician or health official with a background in primary care, oral health, or mental/behavioral health, we invite you to apply. Visit HRSA’s National Advisory Council Members webpage to submit a nomination by the deadline — Friday, December 6 — and help make a positive impact.


HRSA October In Brief

In October, HRSA took part in a ceremony honoring health care workers with a new postal stamp, participated in the National Residency Matching Program’s Transition to Residency conference, announced new awards to address the maternal health crisis as part of the Enhancing Maternal Health Initiative, and shared the retirement announcement of HIV/AIDS Bureau Associate Administrator Dr. Laura Cheever. Read more on HRSA’s website.


New Data from the National Survey of Children’s Health Shed Light on Child Health

Last month, HRSA released the results of the 2023 National Survey of Children’s Health. Visit HRSA’s website for the data. Watch a video on HRSAtube to learn about the yearly survey — the largest national- and state-level survey on the health and health care needs of children under the age of 18, their families, and their communities. HRSA’s Maternal and Child Health Bureau funds and directs the survey, and the U.S. Census Bureau conducts it.


Marketplace Assister Microlearning

Marketplace Assister Microlearning is designed as an optional supplemental education resource for assisters. CMS developed short and interactive modules for assisters in Federally-facilitated Marketplaces (FFMs), including FFMs where the state performs plan management functions and State-based Marketplaces using the federal platform. CMS will periodically add Marketplace microlearning modules for assisters as relevant regulations, guidance, and policies are released. Visit CMS’ website to access the trainings and learn more.


Behavioral Health

Overview of Integrated Care Models, Structures, and Processes

Join us for an introduction to key models and strategies of integrated care, such as team-based care, collaborative care planning, and expanded staff roles. This webinar covers three models: Patient-Centered Medical Home, primary care behavioral health integration, and collaborative care. You will explore how integrated care operates in real-world settings and learn about evidence-based health behavior interventions.

Monday, December 9
1:00-1:30 p.m. ET
Registration page
**0.5 behavioral health CE credits available**


Results from the 2023 National Survey on Drug Use and Health: Key Substance Use and Mental Health Indicators

SAMHSA released the 2023 National Survey on Drug Use and Health results, including two infographics highlighting overall findings and findings by race and ethnicity. The data showed that in the past year, 23% of adults had a mental illness, 3% of people misused opioids, and 32% of adolescents received mental health treatment. Visit SAMHSA’s website for the data, infographics, and more.


Workforce

Communicating Compensation and Benefits to Support Employee Satisfaction Workshop

Join our workshop to discuss effective strategies for communicating compensation and benefits to enhance employee satisfaction. You’ll reflect on how often your organization gathers staff feedback and applies it in decision-making related to compensation and learn strategies for clearly articulating the benefits your organization offers. You’ll gain tools to ensure all employees feel included in benefits offered.

Wednesday, December 4
2:00-3:00 p.m. ET
Registration page


Increasing Staff Engagement through Recognition and Celebration

Join our 30-minute webinar on enhancing engagement and reducing burnout through effective and meaningful recognition and celebration. You will explore strategies for fostering a culture of gratitude alongside low-cost ideas to elevate staff contributions. Don't miss this opportunity to enhance morale and meaningfulness, while also promoting job satisfaction in the workplace.

Tuesday, December 10
2:00-2:30 p.m. ET
Registration page


Sealant Learning Communities

The National Network for Oral Health Access (NNOHA) wants to help you improve your UDS Sealants Measure outcomes. Topics for this learning collaborative include how to improve data collection and reporting and increase the number of patients who receive sealants. Visit the application page  for details and to apply by Monday, December 2.


Oral Health

Sealant Learning Communities Collaborative

See the announcement above.


Additional Resources

Ambulatory Care Accreditation – The Joint Commission HRSA Education HUB

The Joint Commission provides TA for health centers on topics pertaining to accreditation standards and the survey process, common trends, and strategies to address quality/risk related challenges. They offer continuing education (CE) credits for these online webinars:

  • The Joint Commission's Survey Process for Ambulatory Care and Office-Based Surgery: Tracer Methodology
  • Infection Control in the Ambulatory Health Care Program: Compliance Expectations and Support Strategies
  • 2024 Ambulatory Care Accreditation Essentials
  • 2024 Environment of Care and Life Safety for Ambulatory Care

Follow these instructions to register for the “Health Resources and Services Administration (HRSA)-JCR Education” group and access the webinar series:

  1. Go to the Joint Commission Education registration page.
  2. In the “Key” field, enter this Subscribe Key: HRSA.

In case you missed it:
Visit the Primary Health Care Digest archive.

Do you forward the Digest to others?
Encourage them to subscribe.

Training Calendar

x

Visit our online calendar for details on these and all scheduled events.

Through November 26

Empowering Well-being: A Diabetes Journey (in Spanish with live English interpretation)
Hosted by the National Center for Farmworker Health (NCFH)
Tuesday, November 19
1:00-2:00 p.m. ET
Registration page

HITEQ Highlights: Innovative Strategies to Reduce Maternal and Congenital Syphilis
Hosted by the Health Information Technology, Evaluation and Quality (HITEQ) Center
Tuesday, November 19
3:00-4:00 p.m. ET
Registration page

Providing Comprehensive HIV Education and Care to Migratory and Seasonal Agricultural Worker Communities (with live Spanish interpretation)
Hosted by Farmworker Justice
Wednesday, November 20
1:00-2:00 p.m. ET
Registration page

Unlocking Insights: Interpreting and Communicating Staff Survey Results
Wednesday, November 20
2:00-3:00 p.m. ET
Registration page

Lived Expertise and Data Management: Trauma-Informed Approaches and Perspectives
Hosted by the Corporation for Supportive Housing (CSH)
Thursday, November 21
1:00-2:30 p.m. ET
Registration page

Managing Outbreaks: Telehealth Strategies for Health Centers and Schools
Hosted by the School-Based Health Alliance
Thursday, November 21
2:00-3:00 p.m. ET
Registration page


Upcoming

Supporting Community Health Workers (CHWs) with Technology to Achieve Value Series
Hosted by the HITEQ Center

Session 1: Ensuring CHWs are a Strategic Team Member in Value-Based Care
Tuesday, December 3
Noon-1:00 p.m. ET
Registration page

Session 2: Hearing from CHWs on Challenges and Successes of Joining the Team
Tuesday, December 17
Noon-1:00 p.m. ET
Registration page

Building Trust: Addressing Vaccine Hesitancy and Health Misinformation in Vulnerable Communities
Hosted by the National Nurse-Led Care Consortium (NNCC)
Tuesday, December 3
3:00-4:00 p.m. ET
Registration page

The Rising Incidence of Maternal Syphilis and What We Need to Do About It
Hosted by Renaye James Healthcare Advisors
Wednesday, December 4
Noon-1:00 p.m. ET
Registration page
**1.0 CE credit available**

Promising Practices: A Panel Discussion with American Heart Association and Food Rx Programs
Hosted by NCFH
Wednesday, December 4
1:00-2:00 p.m. ET
Registration page

Communicating Compensation and Benefits to Support Employee Satisfaction Workshop
Wednesday, December 4
2:00-3:00 p.m. ET
Registration page

Housing 101 for Health Centers
Hosted by CSH
Wednesday, December 4
2:00-3:30 p.m. ET
Registration page

Today with Macrae: Health Center Program Updates
Thursday, December 5
1:30-2:45 p.m. ET
Access details coming soon

Optimizing Nurse Practitioners (NPs) for Health Equity: Increasing Access to Primary Care and Enhancing Hypertension Control Series
Hosted by NNCC
Thursdays, December 5, 12, and 19
3:00-4:00 p.m. ET
Registration page

Session 1: The Role of NPs in Advancing Health Equity & Access

Session 2: Strategies for Hypertension Control: NP-Led Patient-Centered Care

Session 3: Building Access Programs in Health Centers: Strategies for Equity

Overview of Integrated Care Models, Structures, and Processes
Monday, December 9
1:00-1:30 p.m. ET
Registration page
**0.5 BH CE credits available**

Empowering Tobacco Cessation: How Motivational Interviewing Supports Every Stage of Change
Hosted by NCFH
Tuesday, December 10
1:00-2:00 p.m. ET
Registration page

Increasing Staff Engagement through Recognition and Celebration
Tuesday, December 10
2:00-2:30 p.m. ET
Registration page

Health and Housing Partnerships to Support Individuals Living With or At-Risk for HIV/AIDS
Hosted by CSH
Tuesday, December 10
2:00-3:30 p.m. ET
Registration page

2024 Annual Update on the UDS Sealant Measure
Hosted by NNOHA
Thursday, December 12
3:00-4:00 p.m. ET
Registration page
**1.0 CDE credit available**

Webinars are hosted by HRSA unless otherwise noted.