|
Financial Institution Letter |
|
Banker Series: Overview and Updates on
Consumer Complaints Management |
|
Summary:
The FDIC offers a series of events for bankers, including teleconferences and webinars, to maintain open lines of communication and to update bank management and staff on important regulatory issues in the consumer compliance area. The FDIC’s Division of Depositor and Consumer Protection will host a webinar for FDIC-supervised institutions on October 5, 2021, to provide information and answer questions relating to consumer complaints management. The presentation will include a review of the most recent complaint data and will provide information to help banks with complaint management. It will also provide information on how the FDIC facilitates the resolution of complaints and how this information is used in supervision.
Registration for the event is required and is available online here.
Statement of Applicability:
This Financial Institution Letter applies to all FDIC-supervised institutions.
Distribution:
FDIC-Supervised Institutions
.
|
|
|
The FDIC does not send unsolicited email. If this publication has reached you in error, or if you no longer wish to receive this service, please unsubscribe.
|
|
|
|
