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On September 25, 2024, FTA issued a General Directive to protect our nation’s frontline transit workers from assaults. General Directive 24-1: Required Actions Regarding Assaults on Transit Workers will require more than 700 transit agencies nationwide to take action and address ongoing incidents of assaults on transit workers. Responses for General Directive 24-1 are due December 26, 2024.
The directive, a significant and necessary next step in FTA’s efforts to better protect frontline transit workers, requires transit agencies to:
- Assess the risk of assaults on the agency’s transit workforce using the Safety Management System (SMS) processes outlined in its Agency Safety Plan (ASP).
- Conduct a safety risk assessment related to assaults on transit workers. If a transit agency’s safety risk assessment shows an unacceptable level of risk of assaults on transit workers, they must identify strategies to mitigate that risk and improve transit worker safety.
- For transit agencies serving large urbanized areas (with populations of 200,000 or more), they must comply with Public Transportation Agency Safety Plans (PTASP) requirements to involve the joint labor-management Safety Committee when identifying safety risk mitigations and strategies.
- Provide information to FTA within 90 days on how they are assessing, mitigating, and monitoring the safety risk associated with assaults on transit workers.
This information will help FTA understand how transit worker assault safety risk assessments and safety risk mitigations vary throughout the industry, informing the agency of further activities that may be effective in reducing the risk of assaults on transit workers.
FTA's General Directive 24-1 webpage provides resources to help transit agencies conduct safety risk assessments and develop safety risk mitigations. Additionally, FTA hosted a webinar on October 15, 2024, to provide information on General Directive 24-1. The presentation and recording are available on FTA’s website.
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