New Log-In Requirements for TrIAD Platform Users

The Federal Transit Administration sent this bulletin at 08/19/2021 03:33 PM EDT

Due to increased security requirements, FTA is required to update the way external users (Non-FTA users, e.g., recipients, reporters, contractors, etc.) will sign into the TrIAD (Transit Integrated Appian Development) platform. This platform includes the TrAMS, NTD, JPC, SSOR, DGS, FTA CRM, Transit COVID-19 Response Program, FACES, and Appian OTrak applications. On September 10, external users will be required to use Login.gov to sign into the TrIAD platform. Login.gov is a federal authentication service used by the public to sign in to participating government agency systems.

As a result of these changes, external users will need to create an account with Login.gov to login to log in to TrIAD platform. You will no longer be able to login using your TrIAD username and password. To prepare for this change, consider registering an account with Login.gov, if you do not already have one. The Login.gov account must use the email address (username) that you use to access TrIAD today.

To familiarize yourself with the new sign-in method and establish a new account, please see the training materials:

Please contact the FTA IT Helpdesk at FTAITHelpDesk@dot.gov, or call 877-561-7466 if you have questions or concerns about this change.

Links:
How to Use Login.gov
Appian Help Page
Login.gov Homepage