New Service Provider eNewsletter: Together We Serve

Service Provider eNewsletter
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Together We Serve

To our military service providers and leaders: As we all deal with the far-reaching impacts of the coronavirus pandemic, it’s more important than ever that we are aware of all the tools and resources available to support the military community.

To this end, Military Community and Family Policy is launching this Service Provider eNewsletter. Our intent is three-fold:

  1. To demonstrate how our community of service providers and leaders, working together, provide unparalleled support to the military community.
  2. To share timely and relevant policies, programs and information as you inform, connect and support our military community during the COVID-19 pandemic and beyond.
  3. To be a trusted, community-driven resource where we can share best practices, request and share information, and spotlight professional development opportunities.

Below, in this inaugural edition, you’ll find some updates and highlights from MC&FP’s Military OneSource program. In the future, we will expand to include information from other program offices. We also want to hear from you, so be sure to take the poll below – or send us feedback on what you want to see or share in upcoming editions.

We are all in this together. We encourage you to share and subscribe to this Service Provider eNewsletter – as you continue your important work on behalf of our military community.

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We Want to Hear From You
How can we assist you better? Tell us what information you want to see so that we can make sure that the Service Provider eNewsletter addresses your needs.

Click on the topic that most interests you: Other needs? We welcome your feedback.

In these challenging times, we are all reframing how we can better deliver services to support the military community. So is Military OneSource. Here are some of the ways we are increasing our virtual support, as well as a reminder about existing services you may find especially useful.
Coronavirus Information for Our Military Community
To help address the impact of COVID-19, Military OneSource can connect you and the entire military community to resources and information available for these challenging times. Learn more »

Health and Wellness Coaching for Teens
Military OneSource health and wellness coaching is also available for teens. We provide services to minors 13 years of age and up, as long as a parent or guardian attends the initial session, which includes an assessment and goal setting. Coaches are available by video and telephone. Learn more »

Youth Non-medical Counseling Update
Connect military youth to recently expanded video non-medical counseling services. This new capability through Military OneSource can support youth as they experience the changes that the coronavirus has on daily life. Youth may also access video non-medical counseling with the Military and Family Life Counseling Program. Some providers are temporarily offering telehealth services in areas where face-to-face support is restricted. Learn more »

Business Operations Support System
The convenient BOSS system offers an online form to request military and family life counselors for rotational, surge, school and child and youth camp assignments when such services reopen. Counselors are temporarily providing telehealth services, by phone and video, in areas where face-to-face support is restricted. For emerging needs, service providers have the flexibility to realign counseling support in coordination with MC&FP staff. Visit BOSS »

Military OneSource State Consultant Support
Military OneSource consultants, assigned in each state, work with military and civilian groups to provide education and outreach, and to locate hard-to-find resources at the local level. They can help you tap federal, state and community resources to support service members and their families. Call Military OneSource at 800-342-9647 to reach the consultant in your state or submit an online presentation request through the Business Operations Support System. Visit BOSS »

Community Resource Finder
The Community Resource Finder is an easy-to-use online search tool for service providers to quickly access national, regional and local resources – financial, legal, education, recreation, employment and other areas – and connect people faster with the solutions they need. Learn more about the Community Resource Finder »

Military OneSource Products
Military OneSource offers free products to download or order to help meet your clients’ needs. To help your clients manage stress, check out Chill Drills, available in audio form. This helpful resource was designed by a therapist specializing in working with service members and their families for developing skills to reduce the symptoms of stress. Log in to see all available products. Go to Products »

Data Warehouse
This powerful tool lets MC&FP staff, military service headquarters staff, and installation service providers easily find and analyze aggregate data on Military OneSource and Military and Family Life Counseling Program activities among the military community at large. For example, use the data warehouse to view overall utilization, identify the top non-medical counseling issues these programs address by service branch and location, and make tactical decisions at the local level. Users must submit a request and have a DoD certificate or Common Access Card to access the tool. Access the tool »

Military Family Learning Network Webinars
MFLN has several webinars for providers scheduled in April:

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Military Community and Family Policy
Military Community Outreach
4800 Mark Center Drive Alexandria, VA 22350-2300
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