USCIS Launches a New Enterprise Change of Address

On Sept. 28, U.S. Citizenship and Immigration Services launched a new Enterprise Change of Address (E-COA) self-service tool to allow customers to update their address with USCIS more easily.  

With E-COA, most individuals with a USCIS online account can update their mailing and physical address with USCIS for pending applications, petitions, or requests in a single place, eliminating the need to update the address in multiple places; fill out a paper AR-11, Alien’s Change of Address Card; call the Contact Center; or visit a USCIS Field or Asylum Office. The E-COA tool is available in English only and can be accessed via a USCIS online account regardless of whether the pending case was submitted online or by mail. Customers who do not have any pending applications, petitions, or requests can also use the tool to meet the requirement to notify USCIS if they have moved.  

E-COA will only be available in English. E-COA will not be available in Spanish or other languages, as USCIS online accounts are required to be in English.   

Individuals protected under 8 USC 1367 (persons who have pending or approved applications or petitioners for Violence Against Women Act (VAWA) benefits, T nonimmigrant status, or U nonimmigrant status, and their beneficiaries or derivatives) will not be able to use E-COA during the initial phase. Represented applicants or petitioners with VAWA-, T-, or U-related cases can request a change of address by emailing the designated mailbox under the Inquiries for VAWA, T, and U filings section. Unrepresented individuals with VAWA-, T-, or U-related cases can request a change of address by following the instructions on the How to Change Your Address webpage. Individuals who requested parole for an Afghan national can request a change of address for beneficiaries who have relocated outside of Afghanistan by following the instructions on the Information for Afghan Nationals webpage.  

E-COA will make it much easier for USCIS customers to update their address with USCIS and is an important step in our efforts to use technical solutions to streamline processes and improve the overall customer experience. USCIS continues to demonstrate our commitment to supporting the Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government Mandates (EO 14058). 

We strongly encourage you to update your address with USCIS to ensure you receive all notices and documents from us in a timely manner and avoid possible delays related to your case. Most individuals with pending applications, petitions, or requests should notify us as soon as possible and no more than 10 days after your move. Changing your address with the U.S. Postal Service (USPS) will not change your address with USCIS. Please update your information with both USCIS and USPS. 

To learn more about E-COA, read the full announcement. We will hold outreach activities to ensure applicants, petitioners, and interested parties are familiar with the E-COA tool.

For more information on USCIS and its programs, please visit uscis.gov or follow us on Twitter, Instagram, YouTube, Facebook, and LinkedIn.