ALCGPSC 144/22 - 2022 IRS FORMS W-2 AND 1095-C INFORMATION

ALCGPSC 144/22
SUBJ: 2022 IRS FORMS W-2 AND 1095-C INFORMATION
A. PERSONNEL AND PAY PROCEDURES MANUAL (PPPM), PPCINST M1000.2
(SERIES)
1. IRS Form W-2 and 1095-C - The required 2022 IRS tax forms W-2 (Wage and Tax
Statement) and 1095-C (Employer-Provided Health Insurance Offer and Coverage)
will
be mailed no later than 31 Jan 2023 to the member's mailing address listed in
Direct Access https://hcm.direct-access.uscg.mil/. Members who have selected 
to opt out of receiving the paper forms will be able to download their tax 
forms from Direct Access and will not receive a paper copy in the mail. 
Members who have not opted out of Paper form receipt are highly encouraged 
to do so for the reduction of fraud and identity theft while also reducing 
postage/material costs for the Coast Guard. Commands are highly encouraged 
to advocate that the most secure method of accessing/receiving IRS Form- W-2 
is exclusively through Direct Access Self Service. All members with access to 
Direct Access, regardless of whether they opted out or not, will be able to 
download and print their individual tax forms starting in late January 2023. 
Tax documents will be available by going to: Employee, View and View/Print My 
Year End Forms.
2. In order to facilitate timely delivery of required tax forms, members must
ensure their address is correct in Direct Access no later than 4 January, 2023. 
To view and update your mailing address in Direct Access, go to the Main Menu 
and select Self-Service, Employee, Tasks, and Home and Mailing Address. Members 
must ensure forwarding of mail through the U.S. Postal Service if there has 
been a recent change in mailing address.
3. Corrected IRS Forms - Members who require corrections to their IRS forms
shall refer to ref (a), section 8.I.13 and the following guidance:
     a. Corrected W-2: Report all W-2 discrepancies to PPC (SEP) via your
     responsible
Personnel and Administration (P&A) Office. The P&A Office must notify PPC (SEP)
via Customer Care trouble ticket of the suspected error(s) and include
applicable supporting documentation and calculations. P&As should refer to the 
State Tax Withholding Exceptions prior to submitting a request for a corrected
W-2 as Direct Access collects Federal and State tax based on member election.
PPC Customer Care tickets can be submitted using the form at https
://cg.portal.uscg.mil/units/ppc/SiteAssets/PPC_Customer_Care_Trouble_Ticket_For
m.dotm or sent via e-mail to PPC-DG-CustomerCare(at)uscg.mil.
     b. Corrected 1095-C: Corrections to the IRS Form 1095-C can only be made by
     the Defense Manpower Data Center (DMDC) through the Defense Enrollment 
     Eligibility Reporting System (DEERS).  Members must go to an ID card 
     facility to have information updated in DEERS.  Corrected IRS Form 1095-C 
     will be loaded into Direct Access for members to view/print once DMDC has 
     transmitted the updated files to the Coast Guard. DMDC files are typically 
     updated weekly.
     c. Corrected W-2 and 1095-C forms will be available to download and print
     from Direct Access. Members unable to print or who cannot access Direct 
     Access should follow the guidance of paragraph 4 below to request a paper 
     copy of their tax form(s).
4. Lost or Undeliverable IRS Forms - Requests for undeliverable/replacement IRS
Form W-2 and/or 1095-C will not be processed until after 15 February 2023 in
accordance with ref (a). Members with access to Direct Access can download and
print their tax forms at any time after they are posted in late January. PPC
will only process undeliverable/replacement requests for members who cannot
access their forms from Direct Access. Note: Separated members have access to
Direct Access for 18 months following separation.
     a. Members unable to access or print their W-2 from Direct Access can
     request a duplicate/replacement by completing form CG-2016 by going to:
     https://media.defense.gov/2017/Sep/18/2001811603/-1/-1/0/CG_2016.PDF.  
     Attach the signed form (digital signatures are preferred) to a PPC 
     Customer Care trouble ticket. Faxed forms cannot be accepted and will 
     not be processed. PPC will send the requested form to the taxpayer only, 
     at the e-mail address (if one is provided) or the mailing address listed 
     on the form.  The form will be mailed within 10 business days.
     b. Members unable to access or print their 1095-C from Direct Access shall
     submit an online trouble ticket directly to PPC Customer Care with the 
     following information: First and last name, employee ID, complete home 
     address, and e-mail address. PPC will send the requested form to the 
     taxpayer only, at the e-mail address (preferred) or mailing address 
     provided. The form will be mailed within 10 business days.
5. Direct questions regarding the content of this message to PPC Customer Care
at: (866) 772-8724/(785) 339-2200 or via the Online Trouble Ticket/Inquiry Form 
at https://cg.portal.uscg.mil/units/ppc/SiteAssets/PPC_Customer_Care_Trouble_
Ticket_For m.dotm or by e-mail to PPC-DG-CustomerCare(at)uscg.mil.
6.  Released by: RDML D. C. Barata, Commander, CG Personnel Service Center.
The Service Center for Our Most Important Resource - Our People.
7. Internet release authorized.