ALCOAST 361/21 - OCT 2021 NEW E-GOV TRAVEL SYSTEM (ETS) REPLACES TPAX FOR TDY TRAVEL 01 OCT 2021

R 011331Z OCT 21
FM COMDT COGARD WASHINGTON DC
TO ALCOAST
BT
UNCLAS
ALCOAST 361/21
SSIC 7000
SUBJ: NEW E-GOV TRAVEL SYSTEM (ETS) REPLACES TPAX FOR TDY TRAVEL
01 OCT 2021
A. COMDT COGARD WASHINGTON DC 141630Z JUL 21/ALCOAST 254/21
B. COMDT COGARD WASHINGTON DC 141601Z SEP 21/ALCOAST 335/21
C. ALCGPSC 087/21 - GOVERNMENT TRAVEL CHARGE CARD (GTCC) PROGRAM:
FINANCIAL AND TRAVEL SYSTEM TRANSITION GUIDANCE
1. Per REF (A), the new travel system, E-Gov Travel System (ETS),
goes live on 01 October 2021. ETS supported by CWTSato Travel is the
Coast Guard’s all-in-one travel system that will assist our members
with booking travel, creating and approving orders, and submitting
travel claims. The link to ETS log on page appears on the CG Pixel
dashboard and can be located by accessing the following website:
(Copy and Paste URL Below into Browser)

https://e2.gov.cwtsatotravel.com/

2. The entire Coast Guard workforce (military, civilian and
reserve) will receive invitations via an email from
etravelservices@cwtsatotravel.com on 04 October 2021 to activate
your account. These invitations will expire within 72 hours;
failure to activate in the required timeline will create additional
administrative workload on support staff. Commands should ensure
all service members are provided adequate time to complete the
activation process. Accounts will remain active for 90 days
and members who have not logged on will receive a reminder to
log in or risk the accounts being disabled. The E2 User ID is
UCGG-EMPLID.
3. Unit Approving Officials (AO) will be granted administrative
privileges to initiate invitations to members whose accounts have
been deactivated, or whose email invitations have expired.
Additionally, AOs will be given the authority to unlock accounts,
which have been disabled after 90 days of inactivity.
4. Unit Commanders, Commanding Officers, OICs and Supervisors with
members having trouble accessing the system or unable to book travel
should first direct them to their unit’s AOs. If the member is
unable to resolve the issue locally, members should use the PPC
Travel Assist Team hotline: 1-866-800-USCG (8724) during the
business hours of 0800 - 2000 EDT Monday-Friday. The Travel Assist
Team will be available through January 2022.
5. ETS Training is a critical function for all service members who
will be using the ETS system. ETS training is available through
PPC’s ETS website located at:
(Copy and Paste URL Below into Browser)

https://www.dcms.uscg.mil/ppc/travel/ets/

The website contains related messages, frequently asked questions
(FAQs), ETS user guides and training information. In the near
future, it will also contain videos for recorded training sessions.
AOs and Funds Approvers for ETS are required to take a SATO
facilitated approver course prior to system use.
6. Cutover guidance: Funds Approvers in ETS shall follow guidance
in REF (B) to document travel expenses during the transition to
the new Financial System Modernization Solution (FSMS) using the
Cutover Financial System and a CG Form 2070 from the member.
7. Cutover impact to traveler: Members will be able to use ETS
during the cutover period for TDY travel reservations. Members
should continue to complete CG Form 2070 to submit to support staff.
During the transition to the new financial system period ETS will
not be able to provide travel reimbursement to members. Per REF (C),
the Coast Guard will place all Government Travel Charge Cards (GTCC)
without late balances in a mission critical status. Members will be
able to travel using their GTCC or, when applicable, using the
Centrally Billed Account (CBA). Members will be able to defer
payment for accrued travel expenses charged to the GTCC from the
period of 17 September 2021 until travel claims can be reimbursed
after the cutover period. The anticipated end date for the
cutover period is 17 November 2021.
8. Contacting CWTSato Travel: For assistance using ETS, members
must not contact SATO. Members with ETS concerns may contact the
Travel Assist Team and ETS-trained AOs. Members with an immediate
travel need, which occurs prior to receiving the activation
invitation, may contact a CWTSato Travel Agent to make the travel
reservation using their GTCC or CBA. Additionally, any member
receiving training, mobilization or PCS orders from Direct Access
during the cutover period will need to contact CWTSato Travel for
booking reservations and will be required to submit orders via fax
or email. If a member elects to email orders, they should remove
PII or follow standard password protection features.
9. Upon go-live, units should run a routing pool configuration
report (Report RTG004R) in ETS to ensure Funds Approvers and
Approving Officials are correctly identified to support travelers.
Approver pools were created from responses to PPC requests for
certifying TPAX Approving Officials and Funds Approvers from
the legacy Finance and Procurement Desktop (FPD). Members without
routing pool configuration access may contact the Travel Assist
Team for assistance. PPC will send out a process guide with
instructions to all AOs and Funds Approvers.
10. Email inquiries regarding ETS, workforce training schedule,
or general questions should be directed to the Travel Assist Team
at HQS-SMB-CG-1332-TravelManagementOffice@uscg.mil. Please allow 24
hours for reply and feedback.
11. For Travel Management Office (TMO) questions, please contact
CDR William Suter, TMO Implementation (CG-133) at (202) 475-5377
or William.W.Suter@uscg.mil
12. RADM E.C. Jones, Assistant Commandant for Human Resources
(CG-1), sends.
13. Internet release is authorized.