WEB-TPAX Upgrade Planned - Outage Scheduled for 13-15 January U.S. Coast Guard USCG Pay and Personnel Center Travel and TPAX News Update

united states coast guard

A scheduled WEB TPAX outage will occur from 1400 (CST) on Monday, 13 January until 0600 (CST) on Wednesday, 15 January.

The system will be upgraded to version 7.2 and will be unavailable during this time.

Please ensure all travel claim documents are approved by the AO prior to 1400 (CST)) on Monday, 13 January. If a travel claim is in a pending status without being approved, the travel claim may become corrupt and the TONO will need to be deleted from TPAX by PPC Travel Branch. The traveler/proxy will then need to reenter the claim after the system upgrade is complete.

Approving Official inquiries may be directed to PPC Customer Care Branch at 785-339-2200, toll free 1-866-772-8724, via e-mail to ppc-dg-customercare@uscg.mil, or by completing the ticket form at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact%20Us.aspx.

PPC Customer Satisfaction Survey:

We continually monitor our processes in an ongoing attempt to Improve service. Anytime you receive service from us, you are invited provide feedback on the service you received, Visit https://www.dcms.uscg.mil/ppc/ccb/survey/ for email and survey links.

Pay & Personnel Center Site Links?

The links below provide quick access to the most popular pages on our web site. Use the Menu, located at the top of the left column of each page, to navigate to our branches and products. Use the Feedback Button, located at the bottom of the left column, to let us know how we are doing or to ask for assistance in locating content.

PPC Internet Home Page
PPC Travel Branch
Pay & Allowance Rates
CG-3307 Templates
Direct Access
Personnel & Pay Procedures Manual
Forms & Worksheets

This is an update from the U. S. Coast Guard Pay & Personnel Center  in Topeka, KS. We use this distribution list to keep our customers informed about USCG Travel policy and the TPAX travel claim system. If you are no longer interested in receiving updates from PPC, please follow the link (at the end of this message) in the SUBSCRIBER SERVICES section to unsubscribe. Address any comments, concerns, or questions to richard.a.etheridge@uscg.mil. Also, please contact me by email if you have an announcement you would like to share with our customers