Pay and Personnel Center Travel eNewsletter/Frequently Asked Questions – Updated April 2019

The April issue of the Pay and Personnel Center Travel eNewsletter/Frequently Asked Questions is now available.

This issue includes the following items:

• We Pay What We Can
  BLUF: We will pay everything that we legally can and make sure it will pass audit
• Decedent Affairs Officer (DAO) Communications with Pay and Personnel Center (PPC) Travel (TVL) Branch Chief
  BLUF: Call me! I will drop everything to assist you and the Casualty Assistance Calls Officer (CACO)
• CG7421-A Form and Requirements
  BLUF: Memo is no longer required, just proof of Approving Official (AO) course completion
• Tips for Travel Claim Processing
  BLUF: Some frequent errors resulting in kickbacks
• Official Distance
  BLUF: Use T-Pax, don't bother with Defense Table of Official Distance (DTOD)
• Supplemental
  BLUF: Tell us why, help us help you
• Travel Order Number (TONO) to TONO Per Diem and Lodging
  BLUF: How to input to ensure you get all your money
• Rental Vehicle Reimbursement Information
  BLUF: (AO)'s need to educate travelers and not approve unauthorized charges
• Rental Vehicles and Government Administrative Rate Supplemental (GARS)
  BLUF: Rental Vehicles is the big one; don't set your people up for Falor, we mean failure
• Privately Owned Vehicles (POV) More Advantageous
  BLUF: Be sure your traveler qualifies
• Various Units on Orders
  BLUF: T-Pax (AO) must be from the same unit as orders (AO)
• Travel Lodging Expense (TLE)
  BLUF: Clarification on policy. Joint Travel Regulations (JTR) takes precedence
• Education and Training Quota Management Command (ETQC) Orders and AO's Signing Unauthorized Amendments
  BLUF: ALCOAST 343/18 tells you what you can and what you need approval for
• Authorizing Official Requirements
  BLUF: Memo? What memo? And a test out option
• Manual Claim Submissions
  BLUF: Guidelines that will help everyone
• Permanent Change of Station (PCS) Advances/PCS Signature Proxy
  BLUF: More tools, less "It's not my job"
• Post Audit Process
  BLUF: If we e-mail you, we need something
• Shout Out!
  BLUF: Amazing work by YN2 Amato from Base Boston

Download link: https://www.dcms.uscg.mil/Portals/10/CG-1/PPC/TRAVEL/PPCTraveleNewsletterApr19.pdf.

---

PPC Customer Satisfaction Survey:

We continually monitor our processes in an ongoing attempt to Improve service. Anytime you receive service from us, you are invited to fill out our customer service survey at: https://surveys.uscg.mil/Community/se.ashx?s=6F20F77475DF73B4 Note: In order to ensure the safety and security of your information our Customer Satisfaction Survey is only accessible from within the Coast Guard Data Network. If you would like to provide feedback on the service you received, but do not have access to the Coast Guard Data Network (via a Coast Guard Standard Workstation), please contact us by email to PPC-DG-M-Feedback@uscg.mil.

---

Pay & Personnel Center Site Links?

The links below provide quick access to the most popular pages on our web site. Use the Menu, located at the top of the left column of each page, to navigate to our branches and products. Use the Feedback Button, located at the bottom of the left column, to let us know how we are doing or to ask for assistance in locating content.

PPC Internet Home Page
PPC Travel Branch
Pay & Allowance Rates
CG-3307 Templates
Direct Access
Personnel & Pay Procedures Manual
Forms & Worksheets
Web-TPAX

---

This is an update from the U. S. Coast Guard Pay & Personnel Center  in Topeka, KS. We use this distribution list to keep our customers informed about USCG Travel policy and the TPAX travel claim system. If you are no longer interested in receiving updates from PPC, please follow the link (at the end of this message) in the SUBSCRIBER SERVICES section to unsubscribe. Address any comments, concerns, or questions to richard.a.etheridge@uscg.mil. Also, please contact me by email if you have an announcement you would like to share with our customers

---