PPC Call Center Thanksgiving Holiday Hours.U.S. Coast Guard no topic Update

united states coast guard

This notification is to inform all customers that in observance of the Thanksgiving Day Holiday, the Call Center will be closing at 1300 (Central Time) on Wednesday, 21 November 2018.

Our offices will be closed on Thursday, 22 November 2018.

Normal business hours will resume on Friday, 23 November 2018.

As always, we will receive your requests via email to PPC-DG-CustomerCare@uscg.mil or by voicemail to 1-866-PPC-USCG (772-8724).


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PPC Retiree & Annuitant Services Web Pages and Files


PPC Customer Satisfaction Survey:

We continually monitor our processes in an ongoing attempt to Improve service. Anytime you receive service from us, you are invited to fill out our customer service survey at: http://www.dcms.uscg.mil/ppc/ccb/survey/

Note: In order to ensure the safety and security of your information our Customer Satisfaction Survey is only accessible from within the Coast Guard Data Network. If you would like to provide feedback on the service you received, but do not have access to the Coast Guard Data Network (via a Coast Guard Standard Workstation), please contact us by email to PPC-DG-M-Feedback@uscg.mil.


This is an update from the U. S. Coast Guard Pay & Personnel Center in Topeka, KS. We use this distribution list to keep our customers informed about the Direct Access HR system and matters pertaining to military retired pay and benefits. If you are no longer interested in receiving updates from PPC, please follow the link (at the end of this message) in the SUBSCRIBER SERVICES section to unsubscribe. Address any comments, concerns, or questions to richard.a.etheridge@uscg.mil.

Do not reply to this message. Replies to this address are not monitored. Contact PPC (ras) for assistance with Direct Access/Global Pay or other account issues.

Commanding Officer (RAS)
U. S. Coast Guard
Pay & Personnel Center
444 SE Quincy St
Topeka KS 66683-3591
Toll Free: 1-800-772-8724
Commercial: 785-339-3415
Fax: 785-339-3770
Email: ppc-dg-ras@uscg.mil
https://www.dcms.uscg.mil/ppc/ras/