PPC Call Center Limited Service on 7-3 and Closure on 7-4 U.S. Coast Guard no topic Update

U.S. Coast Guard sent this bulletin at 07/02/2018 05:09 PM EDT

united states coast guard

Dear Customer:

This notification is to inform all customers that due to PPC's Change of Command Ceremony, the Call Center will have limited service Tuesday, July 3, 2018 between 9:00 a.m. to 16:30 p.m. CT.

In observance of the Independence Day Holiday, our offices will be closed on Wednesday, July 04, 2018.

Normal business hours will resume on Thursday, July 5, 2018.

As always, we will receive your requests via via email to PPC-DG-CustomerCare@uscg.mil or ppc-dg-ras@uscg.mil

PPC Customer Satisfaction Survey:

We continually monitor our processes in an ongoing attempt to Improve service. Anytime you receive service from us you are invited to contact us by email to PPC-DG-M-Feedback@uscg.mil and let us know how we are doing.

This is an update from the U. S. Coast Guard Pay & Personnel Center in Topeka, KS. We use this distribution list to keep our customers informed about the Direct Access HR system and matters pertaining to military retired pay and benefits. If you are no longer interested in receiving updates from PPC, please follow the link (at the end of this message) in the SUBSCRIBER SERVICES section to unsubscribe. Address any comments, concerns, or questions to richard.a.etheridge@uscg.mil.

Do not reply to this message. Replies to this address are not monitored. Contact PPC (ras) for assistance with Direct Access/Global Pay or other account issues.

Commanding Officer (RAS)
U. S. Coast Guard
Pay & Personnel Center
444 SE Quincy St
Topeka KS 66683-3591
Toll Free: 1-800-772-8724
Commercial: 785-339-3415
Fax: 785-339-3770
Email: ppc-dg-ras@uscg.mil
https://www.dcms.uscg.mil/ppc/ras/