Reminder: Direct Access (DA) Maintenance Availability 20 -31 December

R 210934 NOV 17
FM COMDT COGARD WASHINGTON DC//CG-1//
TO ALCOAST
UNCLAS //N05298//
ALCOAST 345/17
COMDTNOTE 5298

SUBJ: ADVANCE PREPARATIONS FOR UPCOMING LIMITED AVAILABILITY TO DIRECT ACCESS

1. This ALCOAST announces necessary preparation in advance of the scheduled period of limited availability to Direct Access required supporting 2018 pay rate and other annual regulatory changes of the Coast Guard’s Human Capital Management system, Direct Access.

2. At 0001 EST, Wednesday, 20 DEC 2017, availability to Direct Access will be limited to only those users who will be performing tasks associated with 2018 payroll and regulatory changes, and will be reactivated at 0001, EST, Monday, 1 JAN 2018. This limited availability is necessary to avoid the submission of self service and SPO transactions that potentially conflict with the legislative pay and regulatory changes.

3. This limited availability to Direct Access potentially impacts all Active Duty, Reserve members, Retirees, Annuitants, and civilian supervisors of military members. During this time-frame, access to self-service in Direct Access for all users will be unavailable. This means no login access, including no ability to submit absence requests, no processing of pay or separation transactions, and no processing of orders to include Reserve, IDT, ADT, etc.

4. Separate guidance for commands and SPOs will be provided in an upcoming ALCGPSC message. Additionally, guidance pertaining to A and C school orders will be provided in an upcoming ETQC training advisory. Commanders, Commanding Officers, Officers-in-Charge, and Command CPOs should proactively advise all potentially impacted members of the need to complete any critical paperwork prior to 0700 EST, Thursday, 14 DEC 2017.

5. RDML W. G. Kelly, Assistant Commandant for Human Resources, sends.

6. Internet release is authorized.

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PPC Customer Satisfaction Survey:

We continually monitor our processes in an ongoing attempt to Improve service. Anytime you receive service from us, you are invited to fill out our customer service survey at: https://surveys.uscg.mil/Community/se.ashx?s=6F20F77475DF73B4

Note: In order to ensure the safety and security of your information our Customer Satisfaction Survey is only accessible from within the Coast Guard Data Network. If you would like to provide feedback on the service you received, but do not have access to the Coast Guard Data Network (via a Coast Guard Standard Workstation), please contact us by email to PPC-DG-M-Feedback@uscg.mil.

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Did you know our web site a new address?

The links below provide quick access to the new versions of pages and files that were the most visited on our old site. Use the Menu, located at the top of the left column of each page, to navigate to our branches and products. Use the Feedback Button, located at the bottom of the left column, to let us know how we are doing or to ask for assistance in locating content.

PPC Internet Home Page
PPC Retiree and Annuitant Services Branch
PPC Travel Branch
Pay & Allowance Rates
CG-3307 Templates
Direct Access
Personnel & Pay Procedures Manual
Forms & Worksheets
Web-TPAX

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This is an update from the U. S. Coast Guard Pay & Personnel Center in Topeka, KS. We use this distribution list to keep our customers informed about USCG Travel policy, the TPAX travel claim system, the Direct Access HR system, and matters pertaining to military pay and benefits.If you are no longer interested in receiving updates from PPC, please follow the link (at the end of this message) in the SUBSCRIBER SERVICES section to unsubscribe. Address any comments, concerns, or questions to richard.a.etheridge@uscg.mil. Also, please contact me by email if you have an announcement you would like to share with our customers

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