ALCOAST 323/17 - OCT 2017 ADVANCE PREPARATIONS FOR UPCOMING DIRECT ACCESS DOWNTIME

R 311210 OCT 17
FM COMDT COGARD WASHINGTON DC//CG-1//
TO ALCOAST
UNCLAS //N05298//
ALCOAST 323/17
COMDTNOTE 5298
SUBJ:  ADVANCE PREPARATIONS FOR UPCOMING DIRECT ACCESS DOWNTIME
1. This ALCOAST announces necessary preparations in advance of
the scheduled downtime required to support disaster recovery
testing of the Coast Guard Human Capital Management system,
Direct Access and Imaging system, ImageNow/WebNow.
2. At 0800 EST, 10 Nov 2017, Direct Access and ImageNow will be
taken off-line, and will be reactivated at 2100 EST, 10 Nov
2017.  This downtime is necessary to complete a required annual
Disaster Recovery Test. 
3. This downtime potentially impacts all Active Duty, Reserve
members, and civilian supervisors of military members.  During
this outage access to self-service in Direct Access for all
users will be unavailable.  This means no self-service,
including no ability to submit absence requests, processing of
pay or separation transactions, and no processing of orders to
include Reserve IDT, ADT, etc.
4. Separate guidance pertaining to A and C school orders will be
provided in an upcoming ETQC training advisory.  Commanders,
Commanding Officers, Officers-in-Charge, and Command CPOs should
proactively advise all potentially impacted members and the need
to complete any critical paperwork prior to the scheduled downtime.
5. RDML W. G. Kelly, Assistant Commandant for Human Resources, sends.
6. Internet release is authorized.