Recording of the Top 10 Things You Should Know About Direct Access Self-Service Posted

U.S. Coast Guard sent this bulletin at 10/18/2017 03:32 PM EDT

united states coast guard

Thank you to all those who attended our online virtual learning session on Tuesday, 17 October 2017. We discussed several Direct Access Self-Service topics, including, how to request user roles, the different types of addresses and how to change them, updating emergency contact information, changing your direct deposit account information, changing your thrift savings plan contributions, viewing the payslip, downloading year-end tax forms, and much more.

The presentation, transcript of questions and answers and a recording of the session are all linked below.

Mark your calendars for our next session on Tuesday, 21 November 2017.

Visit http://www.dcms.uscg.mil/ppc/pd/downloads/#ICG_ETH_302 to download previous 2017 Top 10 Tuesday recordings.

PPC Customer Satisfaction Survey:

We continually monitor our processes in an ongoing attempt to Improve service. Anytime you receive service from us, you are invited to fill out our customer service survey at: https://surveys.uscg.mil/Community/se.ashx?s=6F20F77475DF73B4

Note: In order to ensure the safety and security of your information our Customer Satisfaction Survey is only accessible from within the Coast Guard Data Network. If you would like to provide feedback on the service you received, but do not have access to the Coast Guard Data Network (via a Coast Guard Standard Workstation), please contact us by email to PPC-DG-M-Feedback@uscg.mil.

Did you know our web site a new address?

The links below provide quick access to the new versions of pages and files that were the most visited on our old site. Use the Menu, located at the top of the left column of each page, to navigate to our branches and products. Use the Feedback Button, located at the bottom of the left column, to let us know how we are doing or to ask for assistance in locating content.

PPC Internet Home Page
PPC Retiree and Annuitant Services Branch
PPC Travel Branch
Pay & Allowance Rates
CG-3307 Templates
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Personnel & Pay Procedures Manual
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Web-TPAX

This is an update from the U. S. Coast Guard Pay & Personnel Center in Topeka, KS. We use this distribution list to keep our customers informed about USCG Travel policy, the TPAX travel claim system, the Direct Access HR system, and matters pertaining to military pay and benefits.If you are no longer interested in receiving updates from PPC, please follow the link (at the end of this message) in the SUBSCRIBER SERVICES section to unsubscribe. Address any comments, concerns, or questions to richard.a.etheridge@uscg.mil. Also, please contact me by email if you have an announcement you would like to share with our customers