CSMS# 14-000225 - ATTENTION ACE PORTAL TRUCK MANIFEST USERS
U.S. Customs and Border Protection sent this bulletin at 04/21/2014 01:55 PM EDTYou are subscribed to ACE Portal Accounts for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
04/21/2014 02:52 PM EDT
ACE Portal Accounts
Due to a recent Trillium update, users submitting truck manifests via the ACE Portal are reporting receiving the error “invalid mx combination for trip”. The error is caused by Shipper/Consignee information stored in the users Portal Account. This issue is currently being investigated and additional guidance will be provided once a solution is known. In the meantime, when a user receives the above reference error the user should manually correct the rejected Mexican state code on the manifest.
Due to a recent Trillium update, users submitting truck manifests via the ACE Portal are reporting receiving the error “invalid mx combination for trip”. The error is caused by Shipper/Consignee information stored in the users Portal Account. This issue is currently being investigated and additional guidance will be provided once a solution is known. In the meantime, when a user receives the above reference error the user should manually correct the rejected Mexican state code on the manifest.
Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.
This service is provided to you at no charge by U.S. Customs and Border Protection.
Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes.
 |
 |