CSMS# 14-000137 - FDA ITACS Intermittent Document Upload Issue RESOLVED
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03/06/2014 11:54 AM EST
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From: Food and Drug Administration (FDA)
Over the past few days some ITACS users experienced intermittent issues with uploading documents whereby no confirmation of the upload was received. FDA has identified and corrected the cause of this issue. A backlog of documents has been processed and confirmation emails sent. Please resume using ITACS if you temporarily stopped doing so due to this problem.
Should you encounter additional problems with ITACS, or if you have questions, please contact FDA at itacssupport@fda.hhs.gov. Thank you.
From: Food and Drug Administration (FDA)
Over the past few days some ITACS users experienced intermittent issues with uploading documents whereby no confirmation of the upload was received. FDA has identified and corrected the cause of this issue. A backlog of documents has been processed and confirmation emails sent. Please resume using ITACS if you temporarily stopped doing so due to this problem.
Should you encounter additional problems with ITACS, or if you have questions, please contact FDA at itacssupport@fda.hhs.gov. Thank you.
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