CSMS# 13-000382 - Disruption to ISF Bill Matches
U.S. Customs and Border Protection sent this bulletin at 08/02/2013 02:56 PM EDTYou are subscribed to ACE Portal Accounts for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
08/02/2013 03:51 PM EDT
ACE Portal Accounts
On 07/22/13, the CBP system that transmits bill matches for ISF submissions was disrupted and bill matches did not appropriately transmit to trade participants. CBP was notified of the issue and the service was restarted on 7/25/13. Subsequently, CBP determined that numerous ISF submissions in the queue during the disruption continued to encounter problems and did not receive bill matches. The subsequent issue was resolved and the backlog has been caught up as of 08/01/13. If you still have an ISF that was filed and should have received a bill match, please contact your assigned Client Representative.
On 07/22/13, the CBP system that transmits bill matches for ISF submissions was disrupted and bill matches did not appropriately transmit to trade participants. CBP was notified of the issue and the service was restarted on 7/25/13. Subsequently, CBP determined that numerous ISF submissions in the queue during the disruption continued to encounter problems and did not receive bill matches. The subsequent issue was resolved and the backlog has been caught up as of 08/01/13. If you still have an ISF that was filed and should have received a bill match, please contact your assigned Client Representative.
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