CSMS # 66212313 - FDA Downtime September 13, 2025, 10:00 p.m. ET through September 14, 2025, 6:00 a.m. ET

U.S. Customs and Border Protection sent this bulletin at 09/12/2025 09:40 AM EDT

Cargo Systems Messaging Service

CSMS # 66212313 - FDA Downtime September 13, 2025, 10:00 p.m. ET through September 14, 2025, 6:00 a.m. ET

***Extended FDA Outage: Plan Ahead***

Due to a critical security upgrade in a downstream system, the interface between the U.S. Food and Drug Administration (FDA) and U.S. Customs and Border Protection (CBP) will be down during the following period:

Start: Saturday, September 13, 2025, 10:00 p.m. ET

End: Sunday, September 14, 2025, 6:00 a.m. ET

During this time:

FDA will not process any inbound entries or outbound messages.
Status messages generated during this window will be queued and sent to CBP when the interface is restored.
Do not resubmit entries as this will increase the processing time to catch up when the interface is restored.

Prior Notice impact during this time:

The Prior Notice System Interface (PNSI) will be operational during the outage window.
Prior Notices can be submitted via the Automated Broker Interface (ABI)/Automated Commercial Environment (ACE) but will be queued during the outage window.
There may be a delay in review of Prior Notices. This delay may lead to Prior Notices being reviewed beyond expected timeframes (Truck/Land: 2 hours, Rail/Air: 4 hours, Sea: 8 hours). Please file your Prior Notices early to mitigate the impact of the delay.
Please do not resubmit entries as this will cause additional delays.

For additional details, see Prior Notice Contingency Scenario 1: Prior Notice Contingency Scenario 1

For questions regarding Prior Notice or perishable shipments please contact the FDA's Division of Targeting and Analysis (DTA), formerly DFDT. DTA can be reached 24/7/365 at (866) 521-2297 or prior.notice@fda.hhs.gov.

For ACE inquiries, contact FDA ACE Support, ACE_Support@fda.hhs.gov, Monday - Friday, 8:00 a.m. ET – 8:00 p.m. ET.

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