CSMS # 63661426 - RESOLVED: FDA Processing Delays

U.S. Customs and Border Protection sent this bulletin at 01/08/2025 01:09 PM EST

Cargo Systems Messaging Service

CSMS # 63661426 - RESOLVED: FDA Processing Delays

The issue below has been resolved.

FDA is experiencing a network issue which has caused a delay in processing import entries. FDA is aware of the issue and is working on a solution.

Prior Notice is impacted during this time.

Prior Notice may still be submitted via the Automated Broker Interface (ABI)/Automated Commercial Environment (ACE) or via the FDA Prior Notice System Interface (PNSI)

For ACE Inquiries, contact FDA ACE Support 877-345-1101, ACE_Support@fda.hhs.gov.

ACE Support Hours: Monday - Friday, 8AM-8PM

Related message: CSMS # 63653345

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