CSMS # 63634311 - ACE Portal Outage Due to Internal Issue

U.S. Customs and Border Protection sent this bulletin at 01/06/2025 01:21 PM EST

Cargo Systems Messaging Service

CSMS # 63634311 - ACE Portal Outage Due to Internal Issue

Currently users are unable to log into ACE Portal. CBP is aware and technical support teams are actively working to address this issue.

An updated CSMS will be sent once this issue has been fully addressed.

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Customs and Border Protection.

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