CSMS # 61786596 - Delay in processing Document Image System (DIS) Submissions via Email

U.S. Customs and Border Protection sent this bulletin at 08/14/2024 11:00 AM EDT

Cargo Systems Messaging Service

CSMS # 61786596 - Delay in processing Document Image System (DIS) Submissions via Email

U.S. Customs and Border Protection (CBP) is aware of delays in responding to emails sent to the Docs@cbp.dhs.gov DIS inbox.

The emails are processing but working through a backlog. Please do not resubmit emails.

For questions, please contact ITDSsupport@cbp.dhs.gov.

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Customs and Border Protection.

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