Cargo Systems Messaging Service

CSMS # 54936880 - FDA System Maintenance Scheduled for February 4-5

Due to scheduled maintenance on a U.S. Food and Drug Administration (FDA) downstream system, the interface between FDA and U.S. Customs and Border Protection (CBP) systems will be down during the following period:

Start: Saturday, February 4, 2023, 10:00PM ET

End: Sunday, February 5, 2023, 4:00AM ET

During this time:

• FDA will not process any inbound entries or outbound messages.
• Status messages generated during this window will be queued and sent to CBP when the interface is restored.
• Do not resubmit entries as this will increase the processing time to catch up when the interface is restored.

Prior Notice impact during this time:

• Prior Notices can be submitted via both the Prior Notice System Interface (PNSI) as well as the Automated Broker Interface (ABI)/Automated Commercial Environment (ACE); PNSI will be operational during the outage window.
• There may be a delay in review of Prior Notices. This delay may lead to Prior Notices being reviewed beyond expected timeframes (Truck/Land: 2 hours, Rail/Air: 4 hours, Sea: 8 hours). Please file your Prior Notices early to mitigate the impact of the delay.
• Please do not resubmit entries as this will cause additional delays

For additional details, see Prior Notice Contingency Scenario 1: Prior Notice Contingency Scenario 1

For questions regarding Prior Notice, or with perishable shipments, please contact the FDA's Division of Food Defense Targeting (DFDT). The DFDT can be reached 24/7/365 at (866) 521-2297 or prior.notice@fda.hhs.gov.

For ACE inquiries, contact FDA ACE Support, ACE_Support@fda.hhs.gov. ACE Support Hours: Monday - Friday, 8AM-8PM