Cargo Systems Messaging Service
CSMS #51982044 - Workaround for AD/CVD Query is Not Returning the Companion Case
CBP is aware that the AD/CVD Query is not returning the companion case. Below is a workaround until the issue is resolved.
- Trade users can submit the AD query using the 7-digit case number instead of the 10-digit case number.
- AC will return the companion case information on the RA line.
- When 10-digit case number is submitted currently, there are situations where no companion case number associated at the 10-digit case number level. This results in no companion case being returned on the RA line of the AC message.
- Once fix is implemented, trade users can submit AD query using the 10-digit case number and if there is no companion case, the query will return the companion case data from the 7-digit parent case number.
An update will be posted once resolved.
Questions or concerns should be directed to Entry Summary Accounts & Revenue Division (ESAR) at esar@cbp.dhs.gov
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