CSMS #51883317 - Secure File Transport Protocol (SFTP) Connections for CBP Automated Systems

U.S. Customs and Border Protection sent this bulletin at 05/13/2022 11:17 AM EDT

Cargo Systems Messaging Service

CSMS #51883317 - Secure File Transport Protocol (SFTP) Connections for CBP Automated Systems

CBP is aware that filers using Secure File Transport Protocol (SFTP) connections for CBP automated systems are encountering issues with connecting and/or staying connected.

There are a limited number of SFTP connections available for the trade and these connections are frequently full. Therefore, when a filer is not actively transmitting data, their connection is severed so that other filers can connect and transmit their data to CBP.

Any filer that is unable to connect to the SFTP servers should continue trying to connect. Those filers will be able to connect when a connection becomes available. For AES filers that have an ACE portal account with access to AES Direct, that is an alternative that could be used for urgent shipments.

CBP is working to make more resources available to ease this congestion.

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Customs and Border Protection.

Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes.