Due to scheduled maintenance on the FDA Prior Notice systems, processing of FDA Prior Notice of Imported Food will be down during the following period:

Start: Saturday, April 30, 2022, 11:00PM EST

End: Sunday, May 1, 2021, 2:00AM EST

During this time:

• FDA Prior Notice System Interface (PNSI) will not be available for use.
• FDA will not process any inbound prior notices or outbound messages.
• Prior Notice status messages generated during this window will be queued and sent to CBP when the updates are complete.

Prior Notice impact during this time:

• Prior Notices can be submitted via the Automated Broker Interface (ABI)/Automated Commercial Environment (ACE); however, PNSI will not be operational during the outage window.
• There may be a delay in review of Prior Notices. This delay may lead to Prior Notices being reviewed beyond expected timeframes (Truck/Land: 2 hours, Rail/Air: 4 hours, Sea: 8 hours). Please file your Prior Notices early to mitigate the impact of the delay.
• Please do not resubmit Prior Notice as this will cause additional delays

For additional details, see Prior Notice Contingency Scenario 4: Prior Notice Contingency Scenario 4

For questions regarding Prior Notice, or with perishable shipments, please contact the FDA's Division of Food Defense Targeting (DFDT). The DFDT can be reached 24/7/365 at (866) 521-2297 or prior.notice@fda.hhs.gov

For ACE inquiries, contact FDA ACE Support, 877-345-1101, ACE_Support@fda.hhs.gov. ACE Support Hours: Monday - Friday, 8AM-8PM