CSMS #48956996 - ACE Statements – SU messages

U.S. Customs and Border Protection sent this bulletin at 08/02/2021 12:56 PM EDT

Cargo Systems Messaging Service

CSMS #48956996 - ACE Statements – SU messages

On Sunday August 1, 2021, there was an issue that impacted Statements SU messages that resulted in users receiving ACE System Failures (ASFs). This issue has been resolved. Users who received the ACE System Failure yesterday will need to resubmit the SU messages.

For all technical issues, please contact the CBP Technology Service Desk (TSD) at 1-800-927-8729 or at cbp.technology.service.desk@cbp.dhs.gov.

Questions or concerns can also be directed to Entry Summary, Accounts & Revenue Division (ESAR) at esar@cbp.dhs.gov.

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Customs and Border Protection.

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