CSMS #45950451 Reminder-CBP Network Change starting 11pm 1/28/2021 that will Impact some MQ users

U.S. Customs and Border Protection sent this bulletin at 01/26/2021 09:43 AM EST

Cargo Systems Messaging Service

CSMS #45950451 Reminder-CBP Network Change starting 11pm 1/28/2021 that will Impact some MQ users

Be advised that starting at 11pm ET on 1/28, a network change will start, completing at 3:00am ET. This will affect any MQ filers connecting through a MPLS or LAN to LAN (L2L) network connection - both MQServer and MQClient. There will be additional work done on 1/26 at 11PM ET ending at 3:00am ET and on 1/27 at 11PM ET ending 3:00am ET. Minor EDI delays of a few minutes may occur 1/26 and 1/27.

If Trade network issues are experienced, a "Network Tunnel Crypto reset" should be issued via the following commands before calling CBP Support:

Cisco routers

clear crypto session remote 216.81.82.123

Cisco 3000 series concentrators

Via GUI

Administration -> Administer Sessions -> find the session to 216.81.82.123 and click log out

If any issues are encountered, please contact the TOC at 703-921-6068.

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