CSMS #44371536 - Information on IT Issues Impacting CMA CGM Shipping Lines

U.S. Customs and Border Protection sent this bulletin at 10/09/2020 09:39 AM EDT

Cargo Systems Messaging Service

CSMS #44371536 - Information on IT Issues Impacting CMA CGM Shipping Lines

CGA CGM Shipping Lines IT systems are down across multiple U.S. sites and business units due to an ongoing cyber-attack. As a result, CBP locations should be aware that CGA CGM has limited capability to supply export manifests filings and is expected to be able to file export manifests by early next week. Ports should exercise discretion on penalization of CGA CGM to provide the export manifest timely. Export notification will still be required and individual export filers will still need to file timely in AES. Ports should attempt to work with CGA CGM to receive any export documentation for these filings thru alternate means, if possible.
Effective September 27, 2020 at 2200 hrs, until further updates/guidance is issued.

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