CSMS# 19-000325 - RESOLVED - Delays Processing FDA Entries. FDA’s PNSI and ITACS are down

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06/25/2019 11:19 PM EDT

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The delays processing FDA entries and the backlog have been resolved.

FDA’s Import Trade Auxiliary Communications System (ITACS) and Prior Notice System Interface (PNSI) are operational.

For questions regarding Prior Notice, contact the FDA's Division of Food Defense Targeting (DFDT). The DFDT can be reached 24/7/365 at (866) 521-2297 or prior.notice@fda.hhs.gov.

For ACE inquiries, contact FDA ACE Support. ACE Support can be reached from 6:00 AM -10:00 PM Eastern, 7 days a week, at 877-345-1101 or ACE_Support@fda.hhs.gov.

Related CSMS No. 19-000324