CSMS# 19-000204 - Downtime Procedures during ACE Portal Issues

You are subscribed to ACE Portal Accounts for U.S. Customs and Border Protection. This information has recently been updated, and is now available.

04/18/2019 02:17 PM EDT

ACE Portal Accounts

Due to the current ACE Portal issues, ports are advised to implement downtime procedures as necessary. While manifest data may not be available (especially in the truck environment), entries are still able to be sent to, received, and processed by CBP, and are viewable in ACE. CBP will provide further messages as needed.