CSMS# 19-000150 - Update to FDA ITACS Planned Maintenance Saturday, 3/23/19 1am – 9am ET
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03/22/2019 11:26 AM EDT
Partner Government Agencies
Planned maintenance for FDA’s ITACS (Import Trade Auxiliary Communication System) has been expanded to Saturday, March 23rd, 2019 1:00 am – 9:00 am ET. ITACS Document Upload functionality will not be available during the maintenance window. Those with ITACS account access will not be able to download Notices of FDA Action pdf documents during that time as well. All other ITACS functionalities, including submission of availability information, should be functioning normally.
If documents must be submitted during that time, they can be submitted to the local FDA office at the port of entry via that office’s preferred alternate communication method. Contact information for all FDA import offices can be found on FDA’s Import Offices and Ports of Entry web page: https://www.fda.gov/ForIndustry/ImportProgram/ucm319216.htm .
Questions can be sent to ITACS Support at ITACSSupport@fda.hhs.gov .
Planned maintenance for FDA’s ITACS (Import Trade Auxiliary Communication System) has been expanded to Saturday, March 23rd, 2019 1:00 am – 9:00 am ET. ITACS Document Upload functionality will not be available during the maintenance window. Those with ITACS account access will not be able to download Notices of FDA Action pdf documents during that time as well. All other ITACS functionalities, including submission of availability information, should be functioning normally.
If documents must be submitted during that time, they can be submitted to the local FDA office at the port of entry via that office’s preferred alternate communication method. Contact information for all FDA import offices can be found on FDA’s Import Offices and Ports of Entry web page: https://www.fda.gov/ForIndustry/ImportProgram/ucm319216.htm .
Questions can be sent to ITACS Support at ITACSSupport@fda.hhs.gov .
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