CSMS# 19-000141 - FDA ITACS Planned Maintenance Saturday, 3/23/19 1 AM - 6 AM ET
U.S. Customs and Border Protection sent this bulletin at 03/19/2019 04:56 PM EDTYou are subscribed to ACE Portal Accounts for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
03/19/2019 04:46 PM EDT
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Due to planned maintenance, FDA ITACS (Import Trade Auxiliary Communication System) Document Upload functionality will be unavailable Saturday, March 23rd, 2019 1:00 am – 6:00 am ET. Those with ITACS account access will not be able to download Notices of FDA Action pdf documents during that time as well. All other ITACS functionalities, including submission of availability information, should be functioning normally.
If documents must be submitted during that time, they can be submitted to the local FDA office at the port of entry via that office’s preferred alternate communication method. Contact information for all FDA import offices can be found on FDA’s Import Offices and Ports of Entry web page: https://www.fda.gov/ForIndustry/ImportProgram/ucm319216.htm.
Questions can be sent to ITACS Support at ITACSSupport@fda.hhs.gov.
Due to planned maintenance, FDA ITACS (Import Trade Auxiliary Communication System) Document Upload functionality will be unavailable Saturday, March 23rd, 2019 1:00 am – 6:00 am ET. Those with ITACS account access will not be able to download Notices of FDA Action pdf documents during that time as well. All other ITACS functionalities, including submission of availability information, should be functioning normally.
If documents must be submitted during that time, they can be submitted to the local FDA office at the port of entry via that office’s preferred alternate communication method. Contact information for all FDA import offices can be found on FDA’s Import Offices and Ports of Entry web page: https://www.fda.gov/ForIndustry/ImportProgram/ucm319216.htm.
Questions can be sent to ITACS Support at ITACSSupport@fda.hhs.gov.
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