CSMS# 19-000057 - RESOLVED: Addnl Instruction: Trade filers are not receiving responses from CBP
U.S. Customs and Border Protection sent this bulletin at 02/10/2019 02:55 PM ESTYou are subscribed to Export for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
02/10/2019 02:49 PM EST
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CBP performed a MQ maintenance that could've inadvertently impacted some trade partners, specifically those who run MQ Server.
MQ channel reconfiguration changes have been implemented on the Trade Gateway "known as CBP_QGP2" which could cause the Trade MQ Sender Channel to become out of sync.
Please examine your QMgr AMQERR log files for messages related to the MQ Sender channel.
If there are errors, please issue the following runmqsc commands (substituting your channel name as appropriate).
Stop chl(????.CBP_QGP2) mode(force) status(stopped)
Resolve chl(????.CBP_QGP2) action(backout)
Reset chl(????.CBP_QGP2) seqnum(1)
Start chl(????.CBP_QGP2)
Any partners using SDR/RCVR channels should have CONVERT(YES) unless you are intending to send only binary messages. Also please verify that your messages are using MQ format MQSTR.
Please reach out to the CBP EOC at 703-921-6068 if you continue to have issues.
Related CSMS No. 19-000056
CBP performed a MQ maintenance that could've inadvertently impacted some trade partners, specifically those who run MQ Server.
MQ channel reconfiguration changes have been implemented on the Trade Gateway "known as CBP_QGP2" which could cause the Trade MQ Sender Channel to become out of sync.
Please examine your QMgr AMQERR log files for messages related to the MQ Sender channel.
If there are errors, please issue the following runmqsc commands (substituting your channel name as appropriate).
Stop chl(????.CBP_QGP2) mode(force) status(stopped)
Resolve chl(????.CBP_QGP2) action(backout)
Reset chl(????.CBP_QGP2) seqnum(1)
Start chl(????.CBP_QGP2)
Any partners using SDR/RCVR channels should have CONVERT(YES) unless you are intending to send only binary messages. Also please verify that your messages are using MQ format MQSTR.
Please reach out to the CBP EOC at 703-921-6068 if you continue to have issues.
Related CSMS No. 19-000056
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