CSMS# 18-000121 - ACE CERTIFICATION Outage, Wednesday, February 7, 2018 @ 1700 ET to 1900 ET
U.S. Customs and Border Protection sent this bulletin at 02/07/2018 02:26 PM ESTYou are subscribed to ACE Portal Accounts for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
02/07/2018 02:16 PM EST
ACE Portal Accounts
Please be advised that there will be an ACE CERTIFICATION Outage this evening, Wednesday, February 7, 2018 from 1700 ET to 1900 ET for the following ACE Deployment:
ACE Portal - Protest and Accounts
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• Ticket# 9555640: User unable to upload attachment for Protest when attachment file name contained spaces.
• When a trade user had more than 30 accounts, the Select Account screen froze. The user was unable to log in to ACE Portal.
Please be advised that there will be an ACE CERTIFICATION Outage this evening, Wednesday, February 7, 2018 from 1700 ET to 1900 ET for the following ACE Deployment:
ACE Portal - Protest and Accounts
------------
• Ticket# 9555640: User unable to upload attachment for Protest when attachment file name contained spaces.
• When a trade user had more than 30 accounts, the Select Account screen froze. The user was unable to log in to ACE Portal.
Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.
This service is provided to you at no charge by U.S. Customs and Border Protection.
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