CSMS# 17-000721 - SX and/or SO not sent for SE transactions filed between 0900 - 0910 EST 11/16/2017

U.S. Customs and Border Protection sent this bulletin at 11/16/2017 10:28 AM EST

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11/16/2017 10:17 AM EST

Automated Broker Interface

This morning, 11/16/2017, the ACE cargo release process (SE transactions) experienced issues resulting in "ACE SYSTEM FAILURE" error messages. As a result, some filers may not have received their SX and/or SO notification response messages. The issue only impacted any SE filings between 0900 - 0910 EST on the morning of 11/16/2017.

If you have not received a SX and/or SO response for any SE filed during this timeframe, please resubmit the initial SE transaction.

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