CSMS# 17-000713 - RESOLVED: ACE System Outage - ACE portal and EDI processing
U.S. Customs and Border Protection sent this bulletin at 11/14/2017 10:55 PM ESTYou are subscribed to ACE Reports for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
11/14/2017 10:53 PM EST
ACE Reports
The ACE outage referenced in CSMS# 17-00709, 17-00710 and 17-00711 has been Resolved as of 11/14/2017 at 22:05.
The ACE Portal, Manifest EDI processing, Entry Summary and Cargo Release EDI processing are operational at normal capacity.
Trade electronic ACE EDI messages that were incorrectly rejected of received "ACE System Failure" (ASF) errors can be resubmitted to CBP.
If trade had submitted messages and did not receive a response back from CBP, please be advised that CBP applications are actively processing the backlog.
CBP will continue to communicate regularly with our internal and external stakeholders until ACE is fully available. Please contact your Client Rep or the CBP Help Desk if you are continuing to experience ACE filing issues.
CBP engineers will continuing to monitor the situation.
Related CSMS No. 17-000711, 17-000710, 17-000709
The ACE outage referenced in CSMS# 17-00709, 17-00710 and 17-00711 has been Resolved as of 11/14/2017 at 22:05.
The ACE Portal, Manifest EDI processing, Entry Summary and Cargo Release EDI processing are operational at normal capacity.
Trade electronic ACE EDI messages that were incorrectly rejected of received "ACE System Failure" (ASF) errors can be resubmitted to CBP.
If trade had submitted messages and did not receive a response back from CBP, please be advised that CBP applications are actively processing the backlog.
CBP will continue to communicate regularly with our internal and external stakeholders until ACE is fully available. Please contact your Client Rep or the CBP Help Desk if you are continuing to experience ACE filing issues.
CBP engineers will continuing to monitor the situation.
Related CSMS No. 17-000711, 17-000710, 17-000709
Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.
This service is provided to you at no charge by U.S. Customs and Border Protection.
Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes.
 |
 |