CSMS# 17-000108 - RESOLVED: Some FDA food facility registrations improperly rejecting for invalid or cancel
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02/27/2017 08:05 PM EST
Automated Broker Interface
The issue causing improper rejects for some food facility registrations reported in CSMS # 17-000107 is now resolved. FDA is reprocessing all entries that have been rejected for invalid or cancelled registrations since Saturday, 2/25/17.
*Filers will NOT need to submit corrections.
Filers should receive a Prior Notice Confirmation Number or a new reject message within approximately 2 hours. If you do not receive a PNC or new reject message, please contact FDA ACE Support at ACE_Support@fda.hhs.gov or 877-345-1101.
If a new reject message is received due to invalid registration, please follow the instructions in CSMS #17-000104, as this is likely a valid reject message.
Manufacturers may contact FURLS Registration Help Desk at FURLS@fda.gov or 800-216-7331 to verify the status of their Food Facility Registrations. Please expect long wait times for phone calls.
Trade may contact Division of Food Defense Targeting at prior.notice@fda.hhs.gov or 866-521-2297 for assistance with valid food registrations verified by FURLS Registration Desk that may be rejecting improperly.
Related CSMS No. 17-000104, 17-000107
The issue causing improper rejects for some food facility registrations reported in CSMS # 17-000107 is now resolved. FDA is reprocessing all entries that have been rejected for invalid or cancelled registrations since Saturday, 2/25/17.
*Filers will NOT need to submit corrections.
Filers should receive a Prior Notice Confirmation Number or a new reject message within approximately 2 hours. If you do not receive a PNC or new reject message, please contact FDA ACE Support at ACE_Support@fda.hhs.gov or 877-345-1101.
If a new reject message is received due to invalid registration, please follow the instructions in CSMS #17-000104, as this is likely a valid reject message.
Manufacturers may contact FURLS Registration Help Desk at FURLS@fda.gov or 800-216-7331 to verify the status of their Food Facility Registrations. Please expect long wait times for phone calls.
Trade may contact Division of Food Defense Targeting at prior.notice@fda.hhs.gov or 866-521-2297 for assistance with valid food registrations verified by FURLS Registration Desk that may be rejecting improperly.
Related CSMS No. 17-000104, 17-000107
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