CSMS# 16-000057 - FDA’s Import Trade Auxiliary Communication System (ITACS) Not Receiving Arrival Notificat
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01/27/2016 10:10 AM EST
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“CBP ACE is not currently sending arrival notification to FDA (as ACS does currently) upon arrival of a shipment. Without receipt of that notification ITACS will display the message “FDA entry status information is not available pending receipt of Conveyance Arrival Notification” for all truck and air shipments. As a result, this message is currently being displayed in ITACS for all truck and air shipments filed under ACE. Receipt of this message does not affect the user’s ability to upload documents or to submit line availability information via ITACS; nor does it affect FDA’s ability to review the entry.
Please direct any questions about this or ITACS in general to itacsupport@fda.hhs.gov .”
“CBP ACE is not currently sending arrival notification to FDA (as ACS does currently) upon arrival of a shipment. Without receipt of that notification ITACS will display the message “FDA entry status information is not available pending receipt of Conveyance Arrival Notification” for all truck and air shipments. As a result, this message is currently being displayed in ITACS for all truck and air shipments filed under ACE. Receipt of this message does not affect the user’s ability to upload documents or to submit line availability information via ITACS; nor does it affect FDA’s ability to review the entry.
Please direct any questions about this or ITACS in general to itacsupport@fda.hhs.gov .”
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