CSMS# 15-000737 - ACE Portal Password Reset Issues
U.S. Customs and Border Protection sent this bulletin at 10/01/2015 04:35 PM EDTYou are subscribed to ACE Portal Accounts for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
10/01/2015 04:28 PM EDT
ACE Portal Accounts
The CBP Technology Service Desk has received a large volume of calls from ACE Portal users experiencing issues when attempting to utilize the “Forgot your Password” link on the ACE Portal login page. Users experiencing issues should follow the appropriate guidance attached. Users who continue to experience issues should contact the CBP Technology Service Desk.
Note that supplemental information to this message is available in the form of one or more file downloads.
Please follow the link in this email message to the CSMS web site to access this information.
The CBP Technology Service Desk has received a large volume of calls from ACE Portal users experiencing issues when attempting to utilize the “Forgot your Password” link on the ACE Portal login page. Users experiencing issues should follow the appropriate guidance attached. Users who continue to experience issues should contact the CBP Technology Service Desk.
Note that supplemental information to this message is available in the form of one or more file downloads.
Please follow the link in this email message to the CSMS web site to access this information.
Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.
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