New Link to AESDirect Now Available in Modernized ACE Portal
January 12, 2023
This message is intended for ACE AESDirect filers ONLY. If you are a WebLink filer, additional guidance will be provided in a future broadcast.
The U.S. Customs and Border Protection (CBP) deployed additional features as part of the Automated Commercial Environment (ACE) Portal Modernization – Phase 3.
The References Tab has a new link to access the AEDirect portal titled “AES Direct UI”. Users should begin navigating to the AESDirect Portal using only the “AES Direct UI” link. Access through the “Legacy ACE” link will be discontinued in the future.
Please note: Previously saved bookmarks will need to be updated to the new URL.
For questions about the ACE Portal Modernization, contact ACEPortalModHelp@cbp.dhs.gov.
For technical issues, contact the CBP ACE Account Service Desk (ASD) at (866) 530-4172 or ace.support@cbp.dhs.gov.
For general questions regarding AES, contact the U.S. Census Bureau's Trade Data Collection Branch at 1-800-549-0595 (Option 1) or askaes@census.gov.
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