July 19, 2021
Tips on How to Resolve AES Response Messages
 When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected. If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation. Though the shipment is accepted, the filer may still receive a Verify Message, Compliance Alert, Informational Message or Warning Message along with their ITN. However, if the shipment is rejected, a Fatal Error notification is received and must be corrected to receive a valid ITN.
To help you take the appropriate action for the different AES Response Messages, here are some tips on how to address the most frequent messages that were generated in AES for this month.
Response Code: 531
Narrative: Foreign/Domestic Origin Indicator Not Allowed For HH
Severity: Fatal
Reason: When the Export Information Code reported is HH for household goods, the Foreign/Domestic Origin Indicator is not allowed.
Resolution: The Foreign/Domestic Origin Indicator should not be reported when the Export Information Code is HH for household goods.
Verify the Export Information Code and Foreign/Domestic Origin Indicator, correct the shipment and resubmit.
Response Code: 8QR
Narrative: Quantity Relationship Out of Range
Severity: Verify
Reason: For the reported Schedule B/HTS Number, both Quantity (1) and Quantity (2) are required and reported. However, the relationship between Quantity (1) and Quantity (2) is outside of the expected range.
Resolution: For the particular Schedule B/HTS Number reported, there is a relationship between the first quantity and second quantity based on historical statistical averages for that commodity. Ratios outside this pre-determined parameter might indicate either a keying error or misclassification of the product.
Verify the Quantity 1, Quantity 2 and Schedule B/HTS Number, correct the shipment and resubmit (if necessary). If the line item is verified correct as reported, no action is necessary.
For a complete list of Fatal Error Response Codes, their reasons, and resolutions, see Appendix A – Commodity Filing Response Messages.
It is important that AES filers correct Fatal Errors as soon as they are received in order to comply with the Foreign Trade Regulations. These errors must be corrected prior to export for shipments filed predeparture and as soon as possible for shipments filed postdeparture but not later than five calendar days after departure.
For further information or questions, contact the U.S. Census Bureau's Trade Data Collection Branch.
Telephone: (800) 549-0595, select option 1 for AES
Email: askaes@census.gov
Online: www.census.gov/trade
Blog: blogs.census.gov/globalreach
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