ACE Emergency Maintenance Outage

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March 31, 2021

ACE Emergency Maintenance Outage

The outage is effective from 4:30pm ET and is expected to last until 7:30pm ET Wednesday, March 31. A follow up broadcast will be sent to deactivate downtime when the Emergency Maintenance is complete.

ACE AES filers may submit shipments under the AES Downtime Policy. State Department licensable shipments cannot be exported under the AES Downtime Policy and must be held until the connection is restored and an Internal Transaction Number (ITN) is received. Once connection is brought back on-line after the outage, all shipments that were exported under the AES Downtime Policy must be filed along with any new AES transactions.

If you use the AES Downtime Policy for export, please contact the port from which you will be exporting. In lieu of the AES Proof of Filing citation, please use the AES Downtime citation, which consists of the phrase AESDOWN, your individual company's Filer ID, followed by the date.

For example:       AESDOWN 123456789 03/31/2021

Please see the CBP web site for further information on the AES Downtime Policy:

http://www.cbp.gov/document/guidance/aes-downtime-guidelines

For more information or questions, contact the U.S. Census Bureau's Trade Data Collection Branch.

Telephone: (800) 549-0595, select option 1 for AES

Email: askaes@census.gov

Online: www.census.gov/trade

Blog: blogs.census.gov/globalreach

We're Here to Help

We're here to help you get the most out of Census Bureau data. If you have a question, give us a call at 1-800-549-0595.