December 17, 2020
Tips on How to Resolve AES Response Messages
 When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected. If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation. Though the shipment is accepted, the filer may still receive a Verify Message, Compliance Alert, Informational Message or Warning Message along with their ITN. However, if the shipment is rejected, a Fatal Error notification is received and must be corrected to receive a valid ITN.
To help you take the appropriate action for the different AES Response Messages, here are some tips on how to address the most frequent messages that were generated in AES for this month.
Fatal Error Response Code: 529
Narrative: Shipping Weight Must be Greater Than Zero for HH Goods
Severity: Fatal
Reason: The Export Information Code is HH for household goods and the Shipping Weight is missing.
Resolution: The Shipping Weight must be reported regardless of Mode of Transportation when the Export Information Code is HH identifying the shipment as household goods.
Verify the Export Information Code and the Shipping Weight, correct the shipment and resubmit.
Response Code: 8VW
Narrative: Value/Shipping Weight Out of Range
Severity: Verify
Reason: For the reported Schedule B/HTS Number, the Value of Goods/Shipping Weight ratio is outside of the expected range.
Resolution: For a particular Schedule B/HTS Number reported, the value of goods divided by the shipping weight should fall within a certain parameter based on historical statistical averages for that commodity. Ratios outside this pre-determined parameter might indicate either a keying error or misclassification of the product.
Verify the Value of Goods, Shipping Weight and Schedule B/HTS Number, correct the shipment and resubmit (if necessary). If the line item is verified correct as reported, no action is necessary.
For a complete list of Fatal Error Response Codes, their reasons, and resolutions, see Appendix A – Commodity Filing Response Messages.
It is important that AES filers correct Fatal Errors as soon as they are received in order to comply with the Foreign Trade Regulations. These errors must be corrected prior to export for shipments filed predeparture and as soon as possible for shipments filed postdeparture but not later than five calendar days after departure.
For more information or questions, contact the U.S. Census Bureau's Trade Data Collection Branch.
Telephone: (800) 549-0595, select option 1 for AES
Email: askaes@census.gov
Online: www.census.gov/trade
Blog: blogs.census.gov/globalreach
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