Tips on How to Resolve AES Response Messages

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November 19, 2019

Tips on How to Resolve AES Response Messages

Fatal Error Screen - Large

When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected.  If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation.  Though the shipment is accepted, the filer may still receive a Verify Message, Compliance Alert, Informational Message or Warning Message along with their ITN.  However, if the shipment is rejected, a Fatal Error notification is received and must be corrected to receive a valid ITN. 

To help you take the appropriate action for the different AES Response Messages, here are some tips on how to address the most frequent messages that were generated in AES for this month.


Response Code:  628

Narrative:     1st Unit of Measure Code / Schedule B/HTS Mismatch

Severity:       Fatal

Reason:        The Unit of Measure (1) reported does not match the Unit of Measure (1) required for the Schedule B/ HTS Number reported.         

Resolution: The Unit of Measure (1) must match exactly the Unit of Measure (1) prescribed by the Schedule B/HTS Number reported.  See Appendix K – Units of Measure Codes.

Verify the Unit of Measure (1) required for the reported Schedule B/HTS Number, correct the shipment and resubmit.


Response Code:  821

Narrative:     Shipping Weight Too High for Vessel Shipment

Severity:       Verify

Reason:        The Mode of Transportation is Vessel and the reported Shipping Weight is too high for a Vessel shipment.

Resolution: The Gross Shipping Weight in kilograms has exceeded the amount that can be reported when the Mode of Transportation is Vessel based on historical statistical data and industry input.  Gross Shipping Weights outside of this pre-determined parameter might indicate either a keying error or an invalid Mode of Transportation.

Verify the Shipping Weight and Mode of Transportation, correct the shipment and resubmit (if necessary).  If the information is verified correct as reported, no action is necessary.

AES Training Resources

 

For a complete list of Fatal Error Response Codes, their reasons, and resolutions, see Appendix A – Commodity Filing Response Messages.

It is important that AES filers correct Fatal Errors as soon as they are received in order to comply with the Foreign Trade Regulations. These errors must be corrected prior to export for shipments filed predeparture and as soon as possible for shipments filed postdeparture but not later than five calendar days after departure.

For more information or questions, contact the U.S. Census Bureau's Trade Data Collection Branch.

Telephone: (800) 549-0595, select option 1 for AES

Email: askaes@census.gov

Online: www.census.gov/trade

Blog: blogs.census.gov/globalreach

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