April 22, 2019
Tips on How to Resolve AES Response Messages
 When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected. If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation. Though the shipment is accepted, the filer may still receive a Verify Message, Compliance Alert, Informational Message or Warning Message along with their ITN. However, if the shipment is rejected, a Fatal Error notification is received and must be corrected to receive a valid ITN.
To help you take the appropriate action for the different AES Response Messages, here are some tips on how to address the most frequent messages that were generated in AES for this month.
Response Code: 123
Narrative: Conveyance Name Missing
Severity: Fatal
Reason: The Conveyance Name/Carrier Name is missing when the Mode of Transportation is one that requires the Conveyance Name/Carrier Name to be reported.
Resolution: The name of the transport conveyance must be declared on an EEI for the major modes of transportation (i.e., vessel, air, rail, truck). For Vessel shipments, declare the name of the vessel; for Air, Rail, or Truck shipments declare the carrier name.
Verify the Mode of Transportation and the Conveyance Name/Carrier Name, correct the shipment and resubmit.
Response Code: 8W1
Narrative: Shipping Weight/Quantity 1 Out of Range
Severity: Verify
Reason: For the reported Schedule B/HTS Number, the Shipping Weight/Quantity (1) ratio is outside of the expected range.
Resolution: For a particular Schedule B/HTS Number declared, the shipping weight divided by the first quantity should fall within a certain parameter based on historical statistical averages for that commodity. Ratios outside this pre-determined parameter might indicate either a keying error or misclassification of the product.
Verify the Shipping Weight, Quantity 1 and Schedule B/HTS Number, correct the shipment and resubmit (if necessary). If the line item is verified correct as reported, no action is necessary.
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