November 21, 2018
Tips on How to Resolve AES Fatal Errors
When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected. If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation. However, if the shipment is rejected, a Fatal Error notification is received.
To help you resolve AES Fatal Errors, here are some tips on how to correct the most frequent errors that were generated in AES for this month.
Fatal Error Response Code: 503
Narrative: Port of Unlading Missing
Reason: The Port of Unlading Code is missing. All vessel shipments, and any air shipments between the United States and Puerto Rico must provide a Port of Unlading Code.
Resolution: The Port of Unlading Code is the foreign port where the exported merchandise is unloaded from the exporting carrier. Report a valid Port of Unlading Code for all vessel shipments, and any air shipments between the United States and Puerto Rico.
Verify the Port of Unlading Code, correct the shipment and resubmit.
Fatal Error Response Code: 515
Narrative: ECCN Must be Formatted NANNN
Reason: The Export Control Classification Number (ECCN) was not reported in the correct format.
Resolution: The Export Control Classification Number (ECCN) must be reported in a NANNN format, where N is a numeric character and A is an alpha character.
Verify the ECCN, correct the shipment and resubmit.
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